Customer Comments
"I have just been reading some of the comments made by boaters who have been at your marina. They are absolutely right. When we pulled in, to avoid a storm, you and your lady and another fellow ran down to the dock to help us tie up quickly. Then you told us about several places to eat in town, and offered to take us along with you on your boat, or if we prefered you were willing (offered twice) to let us use your car. You were friendly, courteous and helpful with everything. This goes well beyond what I have experienced at other marinas. I would be happy to stay at Fair Point again, and will certainly recommend it to all sailers/boaters."
"The Summer Bash this year was fantastic. Loved seeing all of the Pirates, and the magician was awesome."
"Jon and Arline are the nicest people in the world and a huge asset to this place. You are fortunate to have them on the Fair Point team."
"Really looking forward to this weekend, this is really the best summer. Thank you for making Fair Point so wonderful!!!!"
"Jon, Thanks for your service on my boat. You covered everything I was concerned about on the boat and it is running much smoother. In addition to the timely service the service charge was very reasonable."
"Hey Mambo. Mambo Italiano! I enjoyed dining at Fair Point's newest event - Trattoria Amici!"
"I (heart emoticon) my marina." [a Facebook post]
"My daughter was up from Philly visiting and to paint the name on my boat. while she was here I gave her and her boyfriend sailing lessons. My son learned last year and is my first mate on a lot of trips. They can't believe how nice the marina is and how friendly the people are. Thanks to you, Tim and the staff for a great place to keep my boat and spend the summer."
"The new C Dock is gorgeous. OMG! Love it."
"The new break walls are a huge improvement. They are really knocking down the boat wake and waves."
"Thank you for an awesome 4th of July Party and also for making our first year very comfortable. We appreciate all you do to keep everyone happy!"
"Great party this past weekend. I am sure glad I chose to keep my boat there. A great place to sail and hang out. love the staff and love the other boaters."
"This is the first place we stayed, we're now near NYC and this is the least expensive place so far. It's also the cleanest, has the nicest facilities and the most friendly and helpful staff. Great job unstepping our 1000 lb 65 foot mast in 15 - 20 knot winds."
"You beat me to the punch. I was going to send a thank you note, not only for restoring the wi fi service, but also the great mid summer bash and pancake breakfast. [We] constantly congratulate ourselves for the choice we made when picking our summer home. Location, neighbors, and wonderful owners; we got it all. Thanks again."
"Tim, I don't know how else to say it - thank you! The marina is beautiful and your team is amazing. I'm speechless."
"We want to thank you and the Fair Point Marina staff again for everything. We've never seen a mast step go so smoothly nor a staff so committed to service. You've really got something special there. We can't wait to come back on our next sailing trip to Lake Ontario."
"Thanks again for a wonderful, fun-filled weekend. The food was outstanding, and the band was great."
"When I launched Cassandra for the first time this was the place I chose. Beautiful inlet to sail in when the lake is rough, good prices on slips and hauling. Their marina crew were so very helpful when I ran into mechanicals snafus, and if it were not for the other boaters there I would not be where I am. They treat everyone as well as you could hope to be treated."
"After sailing from Ireland to America and up the Hudson to Lake Ontario, I needed sowhere to restep my mast on a weekend. Luckily Fair Point Marina were happy to oblige. I have never before seen a mast stepped so effortlessly. The facilties and welcome were also top class -thanks." -Lady Shamrock."
"Thanks again for taking such good care of us, we had a blast. Your generosity is much appreciated and much too rare."
"She shares my thoughts and appreciation of your kindness, dedication and forward thinking. It is truly our home away from home and I would like to personally thank both of you for an absolutely wonderful week-end and summer so far!"
"Every weekend it just gets better and better! We cannot thank you both enough for the hospitality and wonderful atmosphere you and your staff have created. Fair Point is truly a testament to your dedication and efforts, we thank you all!"
"My husband and I wanted to thank you for a wonderful weekend of fun in the sun!"
"[W]e wanted to let you know how much we appreciate all you both do to make Fair Point a utopia for us."
"A great deal of planning went into the weekend, but what a success it was! Everyone had a wonderful time. Thank you so much."
"You both are very special people, and we look forward to many more good times at our summer retreat."
"Trattoria Amici [our outdoor italian dinner with italian music] was inspired genius. I could not believe my eyes when I looked down a single dinner table and saw over 50 people seated for dinner. With the authentic pasta sauce and music, I'd swear I was on the Amalfi Coast of Italy. Bravo."
"I just wanted to thank you for the wonderful celebration on Saturday night. The food was delicious, and the band was great. But most importantly, [my husband] and I wanted to thank you for making the marina such a warm and friendly place."
"Tim, I am really impressed by what you have accomplished. Your staff is completely dedicated to service and they know what they are doing. We've never seen the place run so smoothly. Keep up the good work and thanks so much for your hospitality."
"What a great EOS Party!! We were so glad that we were able to join you and the rest of the "Fair Point Marina" community on Saturday. Thanks again for your generosity and commitment to Fair Haven."
"Thank you for a wonderful summer. The improvements you have thus far made at the Marina are wonderful! It is obvious that you, your wife and staff truly have their hearts in their work! Best marina - most beautiful, clean, helpful staff and friendly patrons - that we have been at! See you next summer. Wish you a good year! "
"The EOS Party was off the hook. The Tiki Bar rocks."
"It was such a pleasure meeting you this summer. Not only do you know how to run a business but your rapport with your customers is fantastic. Thank you for all you have done, our time at the marina has been a pleasure. We wish you much success and will be looking forward to next summer."
"What a great weekend at the Marina for the Fourth of July!!!! Great party as always Tim, Cheryl, Jerry, Jon and Arline -thank you for all you do there!"
"What a spectacular summer! We've never had so much fun or met so many wonderful people. It really doesn't get any better than this! Take care and see you next spring."
"I'm very happy with my choice to dock there this summer - having a great time!"
"Thank you for such a nice evening on Saturday. Everyone had such a good time. The band was great (loved knowing the words to their tunes) and the food was perfect for a kickoff to a great summer."
"Fair Point not only is a great place to be but the all of the people are wonderful and the sunsets are to die for."
"We had a marvelous time at the summer bash. The food , entertainment, fireworks , people , sunset ; Everything was near perfect."
"How in the world will you be able to top this one? [a customer referring to Summer Bash."
"I was having a great time at the party. The food was outrageous, the tiki bar was rocking and the band was great. And then out of nowhere as the band played against a deep red sunset, fireworks shot up into the sky behind the band, and I thought - is this place for real?"
"We are really happy we joined the marina this year. We are looking forward to next year and thanks again for the Summer Bash. Wow."
"Just wanted to tell you that once again, you guys did a fantastic job with the Party on Saturday evening. The food was wonderful and the entertainment great. Our compliments to the chef. We are so happy that we picked this spot eight years ago and hope we have many more. You guys are the greatest."
"Good Morning Tim: Great Labor Day Party at the marina! Its the best that I have attended in over 20 years that I have been here. Everybody enjoyed it - with the live band- sunset in the background-fireworks- piglet- fireplaces - & it looked like over 100 people. Thank you. It was a great time."
"Fair Point Marina is a close-knit social structure, united by a common interest. It's like a clan or family. I've been involved in boating for over 40 years. The type of camaraderie found at Fair Point Marina was prevalent 20 years ago, but a rare commodity these days. I credit you directly for the friendly, open attitude."
"Sailors and power boaters get along so well with each other here. They enjoy each other's company so much that power boaters have been going out to crew on the sailboats and vice versa!"
"The cleanest facility we've seen in the County" - County Health Inspector, August 2010
"Your marina is unbelievable. Every weekend is paradise for my family and me."
"Tim and Cheryl - Thank you - [the Summer Bash] was a wonderful night for everyone. Really special!"
"We want to Thank You Tim, Cheryl and the Staff for a Super Fun Evening at the Summer Bash. The food, music and entertainment was the "best". Once again your team out did themselves to make this a wonderful evening, you should be proud of them."
"The Summer Bash was another huge success. The band was one of the best you've had so far and we got a huge kick out of watching the comedy hypnotist perform. EIEIO!"
"When towed in to Fair Point Marina with a mechanical problem, we were treated as guests more than customers by Jon, Arline and Tom who went "beyond the call", including transportation and sharing a bottle of wine, to make sure we were able to resume our cruise. The marina is a very well maintained, presentable facility as well. We regarded our experience there the high point of that week long sail."
"We stayed [at Fair Point] for a few days while visiting Fair Haven and we loved it. It is quiet and contemporary. We will surely visit again. Thank you."
"Great place. Friendly people. Helpful, knowledgeable staff. Keep up the great work." [a boater visiting from Canada]
